SPIRIT DREAMING
TRAINING & EDUCATION SOLUTIONS
ABORIGINAL TRAINING
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DE-ESCALTION
TECHNIQUES
Conflict Resolution Skills
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Conflict, disagreements, and change are inherent aspects of both our personal and professional journeys. They serve as opportunities for individuals, whether two or more, to seek harmonious resolutions to their differences.
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When mishandled, conflict has the potential to inflict significant damage on relationships. Yet, when approached with respect and a positive mindset, conflict transforms into an opportunity—a chance to strengthen the connections between individuals. Possessing the ability to navigate and defuse conflict allows for the resolution of disparities in a respectful manner, fostering stronger and more rewarding relationships.
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Embracing the reality that conflict is a natural facet of our lives is crucial. Rather than fearing or evading it, the key lies in cultivating the skills to de-escalate and bring serenity to the situation, ultimately learning how to navigate and resolve conflicts in a healthy and constructive manner.
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Reviews
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“It was good to understand how easily you can calm a situation down using these basic techniques” Leesa K
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“Having a framework to work with gives me more confidence in dealing with difficult clients and having better control over situations as they arise” Jodi S
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Highly recommended training. I am already experienced at working with difficult clients, but this was a great refresher and gave me a few extra tools to work with to further refine my skills” Hibab B
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“Mel made it easy to understand and even though I’m new to this work, I came away with more confidence to deal with the young people I work with” Megan M
Participation
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Since 2018, over 5,000 people have participated in Conflict Resolution & De-Escalation Techniques training.
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97% participants recommend this training to others